{"flag":true,"survey":{"guid":"57eeabaa-beec-4fdc-bd54-87074888370d","email":null,"title":"{{CompanyName|Hotel}} Customer Satisfaction Survey","centerAligned":false,"dirty":false,"createdDate":"2020-01-22T01:38:23.8475343","modifiedDate":"2020-01-22T01:38:23.8475343","activePageIndex":0,"pages":[{"guid":"42c17516-fe5c-4509-82b0-74543bc4f7cc","title":null,"titleDisplay":"[Page 1]","description":null,"centerAligned":false,"dirty":false,"pageIndex":0,"activeQuestionIndex":9,"deleted":false,"deletedDate":null,"questions":[{"guid":"31ffd06e-1ab7-4d60-bf1a-76eb9c979411","questionType":"Net Promoter® Score","title":"How likely is it that you would recommend {{CompanyName|our hotel}} to a friend or colleague?","titleDisplay":"How likely is it that you would recommend {{CompanyName|our hotel}} to a friend or colleague?","question":"{\"title\":\"How likely is it that you would recommend {{CompanyName|our hotel}} to a friend or colleague?\",\"subject\":\"{{CompanyName|our hotel}}\",\"requireAnswer\":true}","questionIndex":0,"dirty":false,"deleted":false,"deletedDate":null},{"guid":"23cdc047-0e2c-41d3-92de-2824f61252f5","questionType":"Multiple Choice","title":"How satisfied were you with the service quality of our hotel?","titleDisplay":"How satisfied were you with the service quality of our hotel?","question":"{\"title\":\"How satisfied were you with the service quality of our hotel?\",\"multiSelect\":false,\"choices\":[\"Extremely satisfied\",\"Very satisfied\",\"Somewhat satisfied\",\"Not so satisfied\",\"Not at all satisfied\"],\"addOtherAnswerOption\":false,\"addOtherLabel\":\"\",\"addOtherBlankMessage\":\"\",\"requireAnswer\":false}","questionIndex":1,"dirty":false,"deleted":false,"deletedDate":null},{"guid":"f93ac613-8105-48cf-94aa-46178d2f4287","questionType":"Multiple Choice","title":"How satisfied were you with the friendliness and responsiveness of the hotel staff?","titleDisplay":"How satisfied were you with the friendliness and responsiveness of the hotel staff?","question":"{\"title\":\"How satisfied were you with the friendliness and responsiveness of the hotel staff?\",\"multiSelect\":false,\"choices\":[\"Extremely satisfied\",\"Very satisfied\",\"Somewhat satisfied\",\"Not so satisfied\",\"Not at all satisfied\"],\"addOtherAnswerOption\":false,\"addOtherLabel\":\"\",\"addOtherBlankMessage\":\"\",\"requireAnswer\":false}","questionIndex":2,"dirty":false,"deleted":false,"deletedDate":null},{"guid":"8aa3ac93-7c15-476e-9e40-a6064194e839","questionType":"Multiple Choice","title":"How satisfied were you with the speed of the check-in process?","titleDisplay":"How satisfied were you with the speed of the check-in process?","question":"{\"title\":\"How satisfied were you with the speed of the check-in process?\",\"multiSelect\":false,\"choices\":[\"Extremely satisfied\",\"Very satisfied\",\"Somewhat satisfied\",\"Not so satisfied\",\"Not at all satisfied\"],\"addOtherAnswerOption\":false,\"addOtherLabel\":\"\",\"addOtherBlankMessage\":\"\",\"requireAnswer\":false}","questionIndex":3,"dirty":false,"deleted":false,"deletedDate":null},{"guid":"32004319-d01e-4446-b029-5c09465a65d4","questionType":"Multiple Choice","title":"How satisfied were you with the cleanliness of the room upon your arrival?","titleDisplay":"How satisfied were you with the cleanliness of the room upon your arrival?","question":"{\"title\":\"How satisfied were you with the cleanliness of the room upon your arrival?\",\"multiSelect\":false,\"choices\":[\"Extremely satisfied\",\"Very satisfied\",\"Somewhat satisfied\",\"Not so satisfied\",\"Not at all satisfied\"],\"addOtherAnswerOption\":false,\"addOtherLabel\":\"\",\"addOtherBlankMessage\":\"\",\"requireAnswer\":false}","questionIndex":4,"dirty":false,"deleted":false,"deletedDate":null},{"guid":"2d46790d-1ed6-4bc0-ad1f-2f978c7b9618","questionType":"Multiple Choice","title":"How satisfied were you with the comfort of the bed?","titleDisplay":"How satisfied were you with the comfort of the bed?","question":"{\"title\":\"How satisfied were you with the comfort of the bed?\",\"multiSelect\":false,\"choices\":[\"Extremely satisfied\",\"Very satisfied\",\"Somewhat satisfied\",\"Not so satisfied\",\"Not at all satisfied\"],\"addOtherAnswerOption\":false,\"addOtherLabel\":\"\",\"addOtherBlankMessage\":\"\",\"requireAnswer\":false}","questionIndex":5,"dirty":false,"deleted":false,"deletedDate":null},{"guid":"e15faadc-c1e5-4fa2-8126-8876c6af668d","questionType":"Multiple Choice","title":"How well-equipped was your room?","titleDisplay":"How well-equipped was your room?","question":"{\"title\":\"How well-equipped was your room?\",\"multiSelect\":false,\"choices\":[\"Extremely well\",\"Very well\",\"Somewhat well\",\"Not so well\",\"Not at all well\"],\"addOtherAnswerOption\":false,\"addOtherLabel\":\"\",\"addOtherBlankMessage\":\"\",\"requireAnswer\":false}","questionIndex":6,"dirty":false,"deleted":false,"deletedDate":null},{"guid":"dff27deb-f87d-46d3-ab5c-1499bbf3116f","questionType":"Multiple Choice","title":"How convenient was the hours of the food service options?","titleDisplay":"How convenient was the hours of the food service options?","question":"{\"title\":\"How convenient was the hours of the food service options?\",\"multiSelect\":false,\"choices\":[\"Extremely convenient\",\"Very convenient\",\"Somewhat convenient\",\"Not so convenient\",\"Not at all convenient\"],\"addOtherAnswerOption\":false,\"addOtherLabel\":\"\",\"addOtherBlankMessage\":\"\",\"requireAnswer\":false}","questionIndex":7,"dirty":false,"deleted":false,"deletedDate":null},{"guid":"8dfca83f-30d6-4f76-a30f-1afc96764825","questionType":"Multiple Choice","title":"How likely are you to stay at our hotel again?","titleDisplay":"How likely are you to stay at our hotel again?","question":"{\"title\":\"How likely are you to stay at our hotel again?\",\"multiSelect\":false,\"choices\":[\"Very likely\",\"Likely\",\"Neither likely nor unlikely\",\"Unlikely\",\"Very unlikely\"],\"addOtherAnswerOption\":false,\"addOtherLabel\":\"\",\"addOtherBlankMessage\":\"\",\"requireAnswer\":false}","questionIndex":8,"dirty":false,"deleted":false,"deletedDate":null},{"guid":"6e1fcd27-2fc2-44d0-8947-af31f331b267","questionType":"Comment Box","title":"What can we do to improve our service?","titleDisplay":"What can we do to improve our service?","question":"{\"title\":\"What can we do to improve our service?\",\"requireAnswer\":false}","questionIndex":9,"dirty":false,"deleted":false,"deletedDate":null}]}],"colorTheme":{"id":160,"guid":"f34e29a6-6c4f-4209-824d-e1992392eed3","name":"Pantone 2020: Classic Blue","isSystem":true,"dirty":false,"accountId":null,"usedCount":0,"profile":{"logoBackColor":null,"titleBackColor":"#ff6f61","titleTextColor":"#ffffff","pageTitleBackColor":"#ff7c70","pageTitleTextColor":"#ffffff","backColor":"#efefef","backImage":"","backIcon":"","backSize":"","backSource":"upload","pageBackColor":"#fbe7e5","pageDescriptionTextColor":"#000000","validationTextColor":"#ff0000","questionPrefixTextColor":"#ff0000","questionTitleTextColor":"#000000","questionFontWeight":"300","questionTextItalic":false,"questionTextUnderline":false,"answerFontWeight":"300","answerTextItalic":false,"answerTextUnderline":false,"answerTextColor":"#000000","font":"Montserrat"}},"profile":{"language":{"defaultLanguage":"En"},"display":{"surveyTitleOn":true,"pageTitlesOn":true,"pageNumbersOn":false,"questionNumbersOn":true,"requiredAsterisksOn":true,"previousButtonsOn":true,"progressBar":{"on":false,"position":null,"type":"question"},"exitLinkOn":false,"displayFormat":"classic","backgroundOpacity":1.0,"multiChoiceSymbolType":"classic","textboxStyle":"line","watermark":{"url":null,"position":null,"width":null,"height":null,"opacity":0.0}},"footer":{"removeBrandFooter":false,"customFooter":""},"alerts":{"enableDailyAlerts":true,"enableEveryResponseAlerts":false},"logo":{"place":"none","align":null,"url":null,"source":null,"width":null,"height":null},"choiceRnd":{"type":"off","scope":"all","questions":[],"exceptLast":[]},"rowRnd":{"type":"off","scope":"all","questions":[],"exceptLast":[]},"columnRnd":{"type":"off","scope":"all","questions":[],"exceptLast":[]},"questionRnd":{"type":"off","scope":"all","questions":[]},"pageRnd":{"type":"off","scope":"all","pages":[]},"buttons":{"previous":null,"next":null,"done":null},"messages":{"invalidAnswer":null,"requiredAnswer":null,"finish":null,"disqualification":null,"closed":null,"alreadyTaken":null,"quotaReached":null},"endPages":{"thankYouRedirectionSeconds":null,"thankYouRedirectUrl":null,"thankYouRecipientEmail":null,"thankYouRecipientCc":null,"thankYouEmailSubject":null,"thankYouEmailBody":null,"disqualificationRedirectionSeconds":null,"disqualificationRedirectUrl":null,"alreadyTakenRedirectionSeconds":null,"alreadyTakenRedirectUrl":null,"closedRedirectionSeconds":null,"closedRedirectUrl":null,"quotaReachedRedirectionSeconds":null,"quotaReachedRedirectUrl":null},"variables":[],"integration":{"salesforceRefreshToken":null,"salesforceOn":false,"googleAnalyticsTrackingCode":null,"salesforceConnects":[],"hubspotRefreshToken":null,"hubspotOn":false,"hubspotConnects":[]},"quota":null,"quotaReached":false,"hasIntroPage":false,"requestedAppraisal":false,"autoSave":false,"autoFill":false,"sentMails":[]},"rules":[],"canManageDesign":false,"canViewDesign":false,"canManageSend":false,"canViewSend":false,"canManageAnalyze":false,"canViewAnalyze":false,"isShared":false,"questionCount":10,"responseCount":0,"collaboratorCount":0,"collectorCount":0,"lastResponseOn":null,"isSample":false,"closed":false},"title":"Hotel Customer Satisfaction Survey Template","content":null,"industries":["Travel/Hospitality"]}
 
 
Not at all likely Extremely likely
0 1 2 3 4 5 6 7 8 9 10
0 1 2 3 4 5 6 7 8 9 10
0 100
/ /
:
 
 
or drag and drop file here drop file here!

Free Survey Template